Toward an Effective Understanding of Website Users. Diane Harley and Jonathan Henke. D-Lib Magazine, Vol. 13, No. 3/4 (March/April 2007)

Report: Use and Users of Digital Resources: A Focus on Undergraduate Education in the Humanities and Social Sciences. Diane Harley, Jonathan Henke, Shannon Lawrence, et al. CSHE.11.06. (April 2006)

"Rethinking Space and Time: The Role of Internet Technology in a Large Lecture Course." Diane Harley, Jonathan Henke, and Michael W. Maher. Innovate. Vol. 1: No. 1 (October/November 2004)

"An Analysis of Technology Enhancements in a Large Lecture Course." Diane Harley, Michael Maher, Jonathan Henke, and Shannon Lawrence. EDUCAUSE Quarterly. Vol. 26: No. 3. (2003)

Costs, Culture, and Complexity: A Two-year Analysis of Technology Enhancements in a Large Lecture Course at UC Berkeley. Diane Harley, Jonathan Henke, Shannon Lawrence, Flora McMartin, Michael Maher, Marytza Gawlik, and Parisa Muller. CSHE.3.03. (March 2003)